RESET FAQ’s

Registration opens at 8.30am, we have a full day schedule followed by 1 hour of networking drinks which will conclude at 6.00pm. 

Metro: The new Sydney Metro connects to the 1 Elizabeth precinct. Martin Place train station is located conveniently under ILUMINA, please take the Hunter Street exit when you alight the metro. 

Light Rail: The closest light rail stop is ‘Martin Place’ on George Street. The light rail runs along George Street and connects Circular Quay, Randwick, Dulwich Hill and Kingsford with 1 Elizabeth. 

Train: Wynyard train station is a 5-minute walk 

Walking: Access to 1 Elizabeth is directly via Hunter, Castlereagh, and Elizabeth Street 

For closest parking options, please visit :
Wilson Parking – wilsonparking.com.au
Secure Parking – secureparking.com.au 

You are a AANA member if you are a paid financial supporter of the Australian Association of National Advertisers. We have a list of our members on our website here or email us to find out at reset@aana.com.au. 

When tickets are on sale, you will be able to purchase any ticket type via credit card or invoice. You’ll also receive an email confirmation with your tax invoice. 

For tickets purchased through invoice, please ensure you select the tickets in “purchase through invoice category”. 

If you can’t make it onsite this year, you certainly don’t need to miss out on any of the action and inspiration. You and your team can experience RESET via streaming from wherever you are. 

Your unique link will be sent before the event and this will give you access to all live sessions throughout the day. Selected and exclusive content will also be available for you to watch on demand. 

Once purchased, we will send an email with access details to the 1 ticket purchaser and they will be responsible for distributing the access link to everyone in the company. 

Each person will need to register themselves as an attendee in advance, including entering their email address to get access to the live stream.  

An unlimited corporate stream package is per company or advertiser, for this there is no limit on how many people can register. 

If you purchase this package for your holding group, there is a limit of 50 people. 

Live streaming the event will be available in any internet browser. If you have any issues on the day, email us at reset@aana.com.au. 

Each registration triggers a unique link so please do not share your confirmation email. If your ticket is forwarded to others, only the first person to use it will be granted access on event day. 

Registration on arrival is essential and entry will be via your unique barcode on your ticket. You will need to either have this barcode on your mobile, or printed. Arrive early and avoid queues. Registration opens at 8.30am. Plus, if you’re early, you’ll have more time for networking over a barista-made coffee. 

If you’re unable to attend the event, we are not able to issue a refund but we happily manage a name transfer. Please email us at reset@aana.com.au. 

Please email the AANA team at reset@aana.com.au or see the Contact Us section for more details. 

You can find all of the events terms and conditions here.

Should the live event need to be cancelled due to an event of force majeure, the streamed event will still go ahead. All live ticket holders will be able to transfer to streamed tickets and the cost difference can either be refunded, credited to the next RESET or gifted to charity.