THE POWER OF CUSTOMER EXPERIENCE

 

In the latest episode in the Marketing Dividends series presented by AANA, the marketers behind two of Queensland’s biggest brands offer insights into how physical retail presence can be used to drive customer experience and to build brands. Joining host James Hier were Mark Reinke (Chief Customer Experience Officer at Suncorp) and Darren Wright (General Manager of Product Advertising, Customer Experience and Sales at Flight Centre).

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